Gift and Loyalty FAQs
Q. Can Gift and Loyalty Cards be customized with my logo and colors?
A. Yes, all of our cards can be customized to reflect your branding. You can supply your own artwork for the card (at no additional charge) or let our design team do the work for you for a small fee.
Q. How long after I order will I receive my Gift or Loyalty Cards?
A. Cards are typically delivered within 2-4 weeks after the design is approved. Rush orders are available for an additional charge.
Q. How do I add value to the cards?
A. There are two ways to add value to your cards. We can send the cards preloaded with the values you determine or you can manually load the cards at your terminal. All cards can be programmed with different values.
Q. For my Loyalty Program, can I setup my own incentive and loyalty parameters?
A. Yes, the Loyalty program is fully customizable for whatever incentive program will work for your business.
Q. Can Gift Cards be reloaded with more value after they have been issued and used?
A. Yes, Gift Cards can be reloaded.
Q. Can I use my current POS terminal or Credit Card Terminal?
A. Yes, our program is compatible with most POS and Credit Card Terminals on the market.
Q. If I don't have a logo can you help me design my cards?
A. Yes, we have templates you can choose from or you can use our in house design team to create a logo and design of your choice.
Q. Do you offer table tents or marketing displays to help market my new Gift Card and Loyalty Program?
A. Yes, we offer a wide variety of marketing materials and displays to enhance the image of your new Gift and Loyalty Card Program.
Q. Can the Gift and Loyalty Cards be used at all my locations?
A. Yes, it's a simple setup process to enable usage of the Cards at multiple locations.
Q. Can I use one card for both Gift and Loyalty?
A. Yes, you can use one card for both Gift and Loyalty, or you can create separate cards for each program
Q. Do I have to switch credit card processing companies to use your Gift and Loyalty Card Program?
A. No, you do not have to switch from your current processor. However, ProcessingPoint offers the most competitive rates in the industry for credit card processing. Also, if you use ProcessingPoint for multiple services we offer a discount to our customers. See our Special Offers for more information.
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